Sent Fantasia To Wrong Character

Basics | Gameplay | Item Mall | Community Managers | Game Sages

Business relationship Help | Character Help | Technical Assistance | Maintenance

Rules & Policies | Bans | Contact Us

Basics:

Q. What is K Fantasia?

A: M Fantasia is a free-to-play massively multiplayer online office-playing game (MMORPG) developed by Ten-Fable Entertainment and published by gamigo Games. Set up in an expansive and carefully crafted fantasy world, Grand Fantasia offers players a diversity of innovative and engaging features, including: graphic symbol and sprite customization, a branching class system, sprite crafting, an incredible menagerie of mounts, player-versus-histrion (PvP) combat, team-based battlefields, challenging dungeons, epic region and world bosses, a player statue feature, in-game message boards, auction houses, a player romance arrangement, robust guild management and communication tools, and a host of quests (solo, political party, and order) that will entertain gamers of all play styles.

Q: Is this game free?

A: Yes! All of the titles that gamigo offers are costless to download and free to play!

Q: What are the System Requirements?

A: Yous can discover the Organisation Requirements for Yard Fantasia hither.

Q: Where tin I download Grand Fantasia?

A: Please visit the Grand Fantasia Download Page.

Q: Where can new players get more information on how to play?

A: Visit our Discord Server

Gameplay Questions:

Q: How many characters tin I create on i account?

A: One account tin have up to 6 characters.

Q: Is motility based on WASD or click-to-movement?

A: Both! Players can cull whichever method they prefer, or use a combination of both.

Q: How many classes are there? And what are they?

A: In that location are four class trees, branching into 8 total classes. All players first out as a Novice and tin advance their grade at level 15, 30, 65, 85 and 90.
Currently in our version the last classes are:

• Archmage: An arcane caster with powerful spells.
• Demonologist: Casts dark magic and summons the undead to help in battle.
• Prophet: Healer and support with a righteous smiting power.
• Mystic: Shapeshifters that can change into three animal forms: Bird, Wolf, and Ape.
• Darkstalker: An extremely stealthy dual-wielding class.
• Sharpshooter: The ultimate ranged marksman.
• Templar: Versatile melee class with strong defence.
• Warlord: Difficult-hitting melee brawler.

Q: OMG!! What class should my Sprite be?!?!
A: For beginners, it'southward a good thought to choose a class that makes the armor type of the class yous desire to play.

Q: Are there pets?
A: A: When you brainstorm, you have a Sprite companion that you can customize. Players tin have up to 3 sprites at a time, but must find additional sprites through their adventures! Nosotros exercise likewise have summonable pets like bears or yaks. You get them from gems and boxes. Some are permanent, others are temporary.

Q: What exercise the sprites do?
A: A: Different Sprites take different talents. Novice sprites take a total of three talents, usually ii gathering and 1 crafting talent. College level sprites, found throughout Saphael, can have even more!

• Gathering: Sprites can assemble materials for crafting, including herbs, skins, and ore.
• Crafting: Weapons past type (axe, sword, etc) or armor by class (Wizard/Necromancer, Cleric/Sage, etc).

• Item Bonuses: Some sprite equipment and furniture can give bonuses! Some bonuses are only enabled if the sprite is active (summoned to the player).

  Q: Is there PvP in this game?
  A: Players tin engage in one-on-one duels, and there are likewise ten vs. ten or 15 vs. 15 battlefields.

  Q: Are mounts available? How do I get one?
  A: At that place sure are! Players receive a mount quest at level twenty that grants them 10 summoning tokens (consumable) for a Sunbird, Wolf, or Mecha (depending on which capital city they chose). After that mounts become available for purchase at level forty, and these require currency and faction points. We're also constantly releasing new mounts in the Particular Mall, some of which have no level requirement!

  Q: How practice I level up?
  A: Leveling is based on completing quests and fighting monsters. Defeating monsters and adventuring through dungeons are good ways of gaining feel (EXP), and well-nigh quests also grant EXP. Something important to continue in listen is that once your reach levels 5, 15, and 30, and 65 you must consummate your class progression quests before you lot tin can gain any more EXP!

  Q: What is the maximum level/level cap?
  A: The current level cap for Chiliad Fantasia is level 100.

  Q: How practice I sell my stuff?
  A: You can sell off unwanted items to any NPC vendor. Additionally, the Auction House is attainable through each of the three primary cities. Players tin can also merchandise items directly with other players.

  Q: Does this game accept guilds/clans/player associations?
  A: Thousand Fantasia does feature guilds. Here's some information about them:

  At higher order levels information technology is possible to create a Society Hall. This will allow access to a guild subcontract, which is needed to gain certain special fruits for special abilities. In the time to come, the society hall will likewise provide special club instances.

  Q: How does the currency arrangement work?
  A: The currency in Chiliad Fantasia is tiered. It follows the gold/silverish/copper model in increments of 100. This ways 100 Copper is equal to ane Silver, and 100 Silver is equal to 1 Aureate.

  Q: Tin I get married in Grand Fantasia?
  A: You lot can! We offering several Nuptials Packages in our Spider web Detail Mall.

  Item Mall:

  Q: Where can I get help with Aeria Points or Billing issues?

  A: The Billing FAQ can be found hither.

  Community Managers (CMs):

  Q: What is the office of a Community Manager (CM) and what exercise they exercise all day?
  A: Community Manager are employees of gamigo that help maintain and moderate the game, ensuring that things run smoothly and co-ordinate to the rules. Community Managers do a lot of piece of work behind the scenes, and on any given day a CM will run events, too as help players on the forums, in-game, and in the Shoutbox. They volition also respond Request Tickets (RTs), handle reports from Game Sages, payout promotions, and track down/eliminate gold buyers. On peak of all that, they also have general office duties such as attending meetings, receiving additional training, and the occasional Nerf Gun turf war with other CM teams!

  • Basic Mounts: Wolf, Sunbird, and Mecha.
  • Higher Level Mounts: Nightmare, Unicorn, Dragon, Yak, Jelly Bunny, Double-Headed Lizard, Panda, Dark-brown Conduct, and others.
  • You must be level xvi+ to start a club.
  • Founding a lodge costs iii Gold
  • To upgrade a guild (and acquire more member slots), guild members must complete quests for guild experience.
  • Guild fellow member ranks are customizable.
  • Guild member ranks accept preset permissions, just the Order Leader can grant additional permissions per rank.
  • Guild Skills: When a order accumulates plenty prestige and swears allegiance to a Sprite King, the Lodge Leader tin can employ gold from the guild treasury to unlock "guild skills" that members can larn.

How tin I create a Ticket for request something about a SERVICE/ACCOUNT/or REPORTS?

• ​GO on Gamigo Webpage : https://support.gamigo.com/index.php?/english/Tickets/Submit

• i. Choose ''EN - Thousand FANTASIA''

• 2. CHOOSE THE Right TYPE OF Trouble and the SERVER you are playing on.

• 3. Give ALL THE Data AND STORY About YOUR ISSUE + Transport

• THE ANSWER Volition ARRIVED IN YOUR E-MAIL INBOX (Gmail/Outlook...), please wait for it, and if necesseray, you can respond to us past only replying to this aforementioned East-mail!

  Q: Which CMs currently work on Grand Fantasia?
  A: Our current CM are, CM Lottus, CM minouraee and CM Yaroslav

  Q: Is CM a real chore? How do I become a CM?
  A: Being a Community Manager is a total-time job; you work at an office with a desk and estimator and everything. Any positions open at gamigo are listed on our Jobs page or on Craig's List.

  Q: I am a huge fan of Grand Fantasia, tin I meet the CMs in person?
  A: The staff from some of gamigo occasionally attends gaming conventions such as FanimeCon, where yous can meet them in person! Our office is, unfortunately, not open to public visitation.

  Q: How come the CM staff isn't available 24/7?
  A: The vast majority of our customers are online during U.South. daytime hours, so this is when our Community Managing director are in the office. Generally, our staff is available 12 hours a solar day, 7 days a week, including holidays.

  Q: Why do CMs get moved betwixt games?
  A: Community Managers more often than not don't stay in the same game for their entire career. Everyone who works at gamigo has a unique set of skills and sometimes that person's skills are needed more on another game. When that happens, the CM is moved. Often a CM is also moved because they have been promoted and are taking on more than responsibility within the company.

  Game Sages (GSs):

  Q: What is the role of a Game Sage (GS)?
  A: Game Sages are volunteers that have proven themselves knowledgeable of a specific game and have shown a desire to assist gamigo and the CM staff with helping new players, running events, answering questions, reporting problems, etc.

  Q: Where can I find a GS for help?
  A: Game Sages can often be found in-game, in the Shoutbox, and on the forums.

  Q: Who are the GSs on my server?
  A: Here is a current Listing of Game Sages and their functions.

  Q: How do I become a GS?
  A: An application thread volition be posted on the forums (typically well-nigh the finish of each month). Read and follow the instructions. Game Sages are picked based on a range of qualifications including game knowledge, professionalism, and helpfulness towards other players.

  Q: My GS application was turned down; can I apply over again?
  A: Yeah. If your application is not accepted and then yous tin reapply once again in the future. Keep in mind that if, afterward beingness denied, you begin bashing the electric current GSes and acting inappropriately, it will be noted and your chances of being called in the future will be lessened.

  Q: How tin I requite feedback on the overall operation of a GS?
  A: Every month we post a link to a Google Course in K Fantasia'southward General Discussion Forum to collect feedback on the current Game Sages. The feedback you provide is private and volition not be viewed past the Game Sages. Delight be honest and constructive.

  Q: A Game Sage (GS) is acting inappropriately or breaking the rules. How do I study them?
  A: You lot tin can report a Game Sage the aforementioned way y'all would any other player, past using the Contact Us link. These reports are all reviewed and investigated. However, but similar any other report, y'all must provide proof such equally screenshots or video. As nosotros cannot view attachments, your proof must exist submitted in the form of a link to where the image or video is hosted. You will not be notified of any actions taken or non taken against the Game Sage as this is private, simply please be assured we do take all of these reports seriously.

  Account Help:

  Q: My account has been hacked! What do I do?
  A: If you think your account is hacked, then report it immediately past using the Contact Us link. Once you lot have submitted the email, you volition receive an RT#. Laissez passer this number to a Game Sage in the Grand Fantasia shoutbox and let them know that your business relationship has been hacked, they can so pass your ticket on to a Community Manager for firsthand attention. This is to ensure that your account can exist locked as presently equally possible to prevent damage to your characters or account by the hacker.

  Q: I tin can't recollect my countersign! What exercise I do?
  A: If you are having issues with your password, username, or login, y'all can initiate a reset request to the e-mail on the account, by going here. Enter the username OR the associated email address. The response will allow you to log indirectly, and so you can alter your password. All passwords must have at least one each of an uppercase letter, a lowercase letter, and a number. Once you take washed this, you should exist able to log in to the website, the forums, and whatsoever of our games. Remember, passwords are instance sensitive. If y'all are having problems receiving the password reset emails or registration emails, you may need to put us on your whitelist. You can find the details of how to practice this here.

  Q: Am I allowed to share my account with another person?
  A: No, our Terms of Service clearly land "Only 1 person may apply an Account. You are liable for all activities conducted through your Account." If you exercise share your account data with some other player, we volition no longer service your account. This means that if you lot demand help with anything, we will non aid you lot.

  Q: Am I allowed to sell or trade my account?
  A: No. Account trading or selling will result in a permanent ban.

  Grapheme Help:

  Q: Can I alter my character's name?
  A: Yes, you can purchase a Name Change Scroll from the Web Particular Mall constitute in the Misc section. Details on how it works can be institute hither.

  Q: Can I modify my character's gender?
  A: Yep! To do this yous must purchase a Gender Change Capsule and a Makeover Kit. Both of these are bachelor in the Misc tab of the web and in-game Item Malls.

  Q: Tin I transfer my character betwixt servers?
  A: No, unfortunately we are currently unable to offering this service.

  Q: Can I transfer leap items between my characters?
  A: The simply style to transfer bound items from ane character to some other is by using the Archive. Please note that this merely works between characters on the same server.

  Technical Help:

  Q: How to I make an account?
  A: To play whatsoever of gamigo you lot need to create an business relationship, which you tin practice here. In one case you receive the registration email you will need to click the verification link it includes.

  Q: What do I exercise if I didn't get an activation email?
  A: If yous do not receive the activation email, first cheque your spam binder. If that doesn't work, please try creating an account using a different email provider and annals once more.

  Q: What do I practise if I'grand having problem downloading the game?
  A: Brand certain you have all the proper ports open. As of right now, the following ports have been registered equally used by Grand Fantasia: lxxx - _Launcher.exe, the patcher UI (not the patching process). This is the universal default cyberspace port. If you have net, it'south open up.

  6543 to 6546 - Launcher.exe, the bodily patching process (versus the UI that you see). GrandFantasia.exe appears to catch any port is currently open on your computer. The total range has non been tested nonetheless.

  If our download still does not piece of work you can endeavour other download sites.

  Q: I downloaded the game just where did it become?
  A: Get into your C drive and install it from here: C:\Program Files\Mutual Files\Akamai\Cache (and a random number).

  Q: What exercise I do when I'grand having problem patching?
  A: As of right now this is the current fix to the launcher issue. Y'all don't demand to uninstall; just download all of the patches here. Get through your download list and identify them all in ane binder named something like "GF Patches" and place it on your desktop for easy access. One time you take all the patches, if you haven't already, allow the patcher endeavour to update itself. When it reaches the point that says achievement.ini fault click Okay. Another box will popular upward; click Okay again. At this signal the client volition halt. Click the "Option" tab, then "Manual Patch." At present in the "Await In" area. go to desktop and click your "GF Patches" folder (or any you named information technology). All your patches should exist in here if you followed this and then far.

  Now if you lot notice all the patches have numbers for names. So all you have to do is commencement from the top and work your way downwardly. Once 1 patch is finished the patching box will close itself and so you start the process over, but don't wait for the launcher to endeavour patching and instead continue to manual patch immediately. "Option" and "Transmission Patch" the ones right below.

  Q: The game crashes a lot, isn't operation correctly, or won't let me showtime playing. What practice I practice?
  A: If you are running on Windows Vista/7 and you cannot run Grand Fantasia, you may need to run it as the administrator. You can do this by correct-clicking the icon and selecting the advisable option.

  Make sure your organization meets the minimum requirements.

  Update your OS with all current patches found hither.

  Update your DirectX to the latest version here.

  Update your drivers to the latest version (The download locations will depend on your hardware).

  Do a complete uninstall of your game. If you lot accept bug with the uninstall, delete the directories, and use something to clean upwardly the registry (http://www.ccleaner.com/)

  Restart your machine.

  Defrag your hard drive.

  Download the latest customer.

  Re-install the game. Log in, patch, play. As well, exist certain to bank check out this thread, as it contains many of the common figurer issues people are experiencing that tin be more hands remedied! Our community tech support forum should be very helpful.

  Server Maintenance:

  Q: When is One thousand Fantasia downwardly for maintenance?
  A: We bring the Thousand Fantasia servers down every Monday at five:30pm PST. The servers are ordinarily downwardly for approximately 3 hours.

  Q: What happens during maintenance? Why practise you need it so oft?
  A: We run hardware diagnostics, do server backups, implement patches and updates, and then practise internal testing before bringing the servers back up.

  Q: What do Community Manager (CMs) do during maintenance?
  A: The maintenance done to our servers is actually handled by our operations department. The CMs' role during maintenance is to practice internal testing on new content earlier the servers come to ensure the patch was successful. The CMs likewise reply Request Tickets (RTs) and conversation with the community in Grand Fantasia's Discord until maintenance is consummate.

  Q: What tin can I do while I wait for the servers to come back up?
  A: In that location are always lots of things to exercise! Maintenance is an first-class time to Recharge your AP or bank check out current promotions in the Item Mall. You could even stop by M Fantasia'south Discord to chat with other players and CMs.

  Q: Why do you sometimes accept to bring the servers downwardly again after maintenance?
  A: Our Community Manager test all new content while it'southward on the examination server, but issues occasionally arise when that data is transferred from the test server to the alive server. When such errors happen, we have to bring the servers down to right them.

  Rules & Policies:

  Q: Where can I find all of gamigo's Rules and Policies?
  A: EULA, Terms of Service, Harassment Cases, Forum Rules

  Assist, I've been banned:

  Q: How do bans work?
  A: Your account may exist banned if you were found to be breaking gamigo's policies. Bans can be temporary (24 hours to seven days) or permanent. Upon beingness banned, you lot will automatically receive an e-mail stating the reason for the ban and whether the ban is temporary or permanent. For to security reasons, you will never be shown proof.

  Q: How do I go unbanned?
  A: If your ban is temporary, you will automatically receive an email once your ban has been lifted with directions on how to reset your countersign. Yous will and then exist able to access your account. If your ban is permanent your account volition not exist unbanned unless yous can submit proof of your innocence. If you lot accept proof to submit and so you tin can petition your ban through the Contact Us link.

  Q: What if I didn't know what I did was wrong?
  A: You agreed to our Terms of Service upon creating an account with gamigo, and it is your responsibility to read the rules.

  Q: Why is gold buying wrong?
  A: To better understand why gold buying is wrong, delight read this article. Although the article is from another company, it is the aforementioned across the MMORPG industry. Have you ever known someone whose account was hacked with their gold or items stolen? Ofttimes times the gold yous are purchasing is coming from a stolen account. Buying their gilt likewise encourages the gold sellers to spam the community, which disrupts everyone's game play. Please have respect for your fellow players and the community by following out ToS and non ownership gold.

  Contact Us / RT System:

  Q: What is an RT?
  A: Players tin can contact gamigo'south customer service department by submitting a Request Ticket, or RT. An RT is fabricated when yous use the Contact U.s.a. link to become assist through email. You lot volition automatically receive an RT#; keep this tracking number for your records.

  Q: Where can I get for help?
  A: We suggest y'all first look for an answer to any full general issues here in the FAQ. A more specialized reply may exist found on the Forums. If your issue is not personal, then you lot can contact a Game Sage through the Shoutbox (area to the right of the forums) and they may be able to help you. If your searches have not resolved your consequence, y'all can contact gamigo'southward customer service past submitting a Asking Ticket (RT) through the Contact U.s. link.

  Q: I used the Contact Us form, at present what?
  A: You lot will receive an automated message stating that the ticket was successfully submitted, and it volition include your RT#. Keep this tracking number. Your ticket will then be placed in line with all the other tickets. Our Customs Director (CMs) volition answer your tickets in the order they are received. Once we have replied to your RT, the response will exist sent directly to your electronic mail. If you demand to submit more information, simply reply to the email and your response will be sent back directly to the CM who worked on your original ticket. Please keep in mind that because of this, you lot may non receive another reply for up to 72 hours if the CM treatment your ticket is off piece of work.

  Q: Why didn't gamigo's reply become to the email address that I provided in the RT?
  A: All of gamigo'southward emails volition only be sent to the email address that is associated with the account that is submitting the ticket. You can change this by going into My Contour on the website, click Edit Profile, click the Account tab and then change your email accost. Nosotros inquire for your email in the ticket for instances when y'all cannot admission your account.

  Q: It has been over 72 hours and I didn't get a answer to my ticket. What practise I do?
  A: If you do not receive a respond within 72 hours, please contact a Game Sage (GS) to accept your RT# passed directly to a Community Director (CM). Practise Non create another ticket for the same outcome, as this will crusade your ticket response to be delayed. Nosotros do our best to reply all tickets within 72  hours, just circumstances may create delays, such as a ticket beingness sent to the wrong game or section. When you submit multiple tickets for the same issue, they will all be merged into the about recent ticket. Since tickets are handled in the guild they are received, the oldest tickets will be handled first. Each indistinguishable ticket you submit will move your result further downward in line. GF CM's team is really small and we practise take a lot of dissimilar tasks to manage everyday, if one member of the squad is sick/on vacatiom, the ticket delay tin be longer. Please, stay patient, nosotros are doing our best to manage the big US community and replying to all your requests and services. Thanks for your understanding!

  Q: I'1000 still not getting any emails from gamigo, whats going on?
  A: First cheque your spam/junk mail folder. Our emails may have been sent there. If you still are not receiving any emails from gamigo and so you lot should modify the email that is associated with your account to a different email provider. To change this go into My Profile on the website, click Edit Profile, click the Business relationship tab, and so change your e-mail address.

  Q: My ticket was closed and sent to spam, tin I appeal my issue?
  A: Tickets volition exist sent to "spam" if we take resolved the issue to the best of our ability but the player continues to reply only to mutter. If you tin can provide proof which would overturn our decision, you lot may create a new ticket and ask for escalation. Exist certain to include the RT# from your original ticket.

  

Source: https://grandfantasia.aeriagames.com/overview/faq

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